Shipping policy

Last updated on : December 30, 2025

At StrengthXPhysiotherapy, we aim to make your shopping experience seamless by offering clear and reliable shipping guidelines. All orders within the United States, United Kingdom, Canada, Australia, and New Zealand qualify for free delivery.

Shipping Coverage

This policy applies to shipments sent to customers located in the United States, United Kingdom, Canada, Australia, and New Zealand.

Delivery Schedule

Here’s what you can expect for order processing and delivery:

  • Order cutoff time: Orders placed after 12:00 PM Eastern Time Zone (EST/EDT) will be processed the next business day.
  • Handling time: Typically 0–2 business days, Monday through Friday.
  • Transit time: Depending on shipping option:
    • Free Shipping: 7–9 business days
    • Insured Shipping + Skip the Line: 6–8 business days
    • Priority Express Shipping: 5–7 business days
  • Estimated delivery window: Approximately 5–11 business days in total, depending on chosen shipping method.

Carrier Partners

We ship via reliable carriers such as DHL and FedEx to ensure safe and timely delivery.

Shipping Costs

  • Free Shipping: Available for all orders within the United States, United Kingdom, Canada, Australia, and New Zealand.
  • Insured Shipping + Skip the Line (Process My Order First): $4.95 USD
  • Priority Express Shipping: $9.95 USD
  • Shipping costs are clearly stated at checkout.

Delivery Concerns

If you experience any delays, lost packages, or damaged shipments, please contact our customer service immediately. We’ll work with you to resolve the issue quickly.

Order Tracking

Once your order ships, you’ll receive an email confirmation with tracking details. You can also track your order here using your tracking number.

Questions & Support

For more details, visit our FAQ page or contact our support team.

Contact Information

  • Store Name: StrengthXPhysiotherapy
  • Business Address: Mandartola, Maheshpur, Habaspur - 7340, Jhenaidah, Bangladesh
  • Email: support@strengthxphysiotherapy.com
  • Phone: +1 917 352 8402
  • Customer Service Hours: Monday–Friday, 9:00 AM – 6:00 PM (EST)
  • Response Time: Within 24–48 business hours