Frequently Asked Questions

You can update your FAQ like this:

  • Order handling: Usually 0–2 business days
  • Shipping time: Depends on the method—typically 5–9 business days
  • Overall delivery estimate: Around 5–11 business days

For full details, please see our Shipping Policy

Yes, we offer free shipping within the United States, United Kingdom, Canada, Australia, and New Zealand. Check our Shipping Policy for more information.

StrengthXPhysiotherapy is based in Bangladesh and serves customers across the United States, United Kingdom, Canada, Australia, and New Zealand.

If you receive a faulty or incorrect item, we’ll replace it at no cost. Please contact us within 30 days and follow our Return Policy.

Yes, cancellations are accepted within 24 hours of placing your order. Contact our support team promptly to request cancellation.

We offer a simple, customer-friendly return process. Full details are available in our Return Policy.

Once your return is received and approved, refunds are processed within up to 7 business days, depending on your payment provider. See our Refund Policy for more.


Yes, all purchases include a 30-day warranty. More details can be found in our Return Policy.



You can reach us via the Contact Us Page or email us directly at support@strengthxphysiotherapy.com.

Currently, we ship only within the United States, United Kingdom, Canada, Australia, and New Zealand.



We operate exclusively online, which allows us to offer competitive prices and a wide product selection.


Yes, bulk orders are welcome. Please contact our support team for details and arrangements.



For exchanges (size, color, or product), please follow the instructions in our Return Policy.

You can track your shipment through the Track Order Page on our website.

Contact Information

  • Store Name: StrengthXPhysiotherapy
  • Business Address: Mandartola, Maheshpur, Habaspur - 7340, Jhenaidah, Bangladesh
  • Email: support@strengthxphysiotherapy.com
  • Phone: +1 917 352 8402
  • Customer Service Hours: Monday–Friday, 9:00 AM – 6:00 PM (EST)
  • Response Time: Within 24–48 business hours